1. Introduction

These Terms and Conditions govern your use of Secure Couriers' services and website. By engaging with our services, you agree to comply with these terms.

2. Service Terms

We provide courier services including same-day, next-day, express, and economy deliveries. Specific terms for each service are outlined during the booking process.

Accurate package details (weight, dimensions) must be provided for quotes.
Prohibited items (e.g., hazardous materials) are not permitted.
Delivery times are estimates and subject to external factors.

3. Payment

Payment is required before or upon delivery, as specified. Accepted payment methods are outlined during booking. Late payments may incur fees.

4. Liability

Secure Couriers is not liable for:

Loss or damage due to improper packaging.
Delays caused by unforeseen circumstances (e.g., traffic, weather).
Loss of items exceeding declared value unless insured.

Insurance options are available upon request.

5. Cancellations and Refunds

Cancellations must be made at least 24 hours before scheduled pickup. Refunds are subject to our refund policy, available upon request.

6. User Responsibilities

You agree to:

Provide accurate information for bookings and inquiries.
Comply with all applicable laws and regulations.
Not misuse our website or services.

7. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance.

8. Contact Us

For questions about these Terms and Conditions, please reach out via our contact page or email us at support@securecourierservices.com.

Terms and Conditions